Customer Services Assistant x 2

Customer Services Assistant x 2
Employer: National Trust
Salary: 8.21 per hour
Location: Ely

Summary
It’s all about delivering excellent customer service. If you’re looking for a role that will offer you variety, the opportunity to meet people, and an amazing location to work in, we’ve got the job for you.

What it's like to work here
The wild and dramatic landscape of Wicken Fen is truly awe-inspiring. The fen is one of Europe’s most important wetlands and home to more than 8,500 species, including plants, birds and dragonflies. The close-knit team members are devoted to the conservation of this rich habitat and are looking for dedicated people to help with this important task. A high level of visitor engagement makes Wicken Fen a very rewarding place to work.

What you'll be doing
Our commercial work is essential to our continued funding. Whether it’s the car park, visitor reception, retail shop, or our café or restaurant, you’ll be part of the operations team, responsible for ensuring that we continue to deliver excellent customer service every day.

You’ll be responsible for ensuring the presentation of our commercial areas is spot on, engaging our visitors, making them feel welcome and keeping all areas clean and tidy. You’ll be responsible for working across all areas of the operations team, providing support to the teams as needed. You’ll tell our visitors about the amazing work we do and what their money is funding.

Learn more about this position

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