Membership & Visitor Welcome Assistant

Membership & Visitor Welcome Assistant
Employer: National Trust
Salary: 8.72 per hour
Location: Somerton

Do you love working with people from all ages and backgrounds? As the Membership and Visitor Welcome Assistant it’s your role to ensure that every aspect of our visitor experience is going to delight our customers.

This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but it may be necessary for us to alter this pattern from time to time to suit the needs of the business.

What it's like to work here
Lytes Cary Manor is a relatively small property and as such has a really friendly atmosphere, making it a great place to work. It consists of an ancient manor house, dating from the fourteenth-century onwards, with beautiful gardens complete with a topiary Apostle garden, orchard and croquet lawn.

For more information about our property please visit www.nationaltrust.org.uk/lytes-cary-manor

What you'll be doing
As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day.

You’ll be asked to confidently sell membership and gift aid on entry, as well as work to our sales targets. You’ll also be responsible for answering queries and making sure visitors can find everything they need for their visit. When interacting with our customers, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects or our national strategy.

Learn more about this position

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