Retail and Admissions Supervisor

Retail and Admissions Supervisor
Employer: Imperial War Museums
Salary: £21,354
Location: Duxford

The Retail and Admissions department welcomes over 2 million visitors each year. The department has 5 permanent Retail and Admissions operations across the IWM branches. The department is responsible for generating income and profit for IWM; delivering a product range that is unique, relevant and inspiring; providing excellent customer service and visitor welcome and the department acts as an ambassador for the IWM brand and values.

The Retail & Admissions Supervisor will assist the Retail and Admissions Manager and Deputy Retail and Admissions Manager in the day to day operation of IWM Duxford shop(s) and admissions, ensuring a consistently high standard of customer service is delivered by the Retail and Admissions team and ensure retail and admissions security and financial procedures are adhered to, including the security of monies and stock.

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