Membership Services Assistant

Membership Services Assistant
Employer: The British Museum
Salary: £21,831 per annum
Location: London

The British Museum is seeking two Membership Services Assistants to deliver excellent customer care to Members and provide administrative support for the successful day-to-day running of the Membership Office.

In this diverse role, you will accurately process all membership related administration, handle all general queries and ensure that databases are maintained to the highest standards. The post-holder will support with the organisation of Member events and assist in the Members’ Room, where necessary.

The successful candidate will possess significant direct customer service experience and will be educated to GCSE level, or equivalent. You will have previous knowledge of CRM databases and will be a capable user of Microsoft packages.

We are interested in hearing from candidates with proven organisational and communication skills, who are confident in dealing with a variety of individuals over the telephone and in person. Excellent attention to detail is essential as you will seek to fulfil and excel at repetitive tasks and procedures. The ability to work out of normal office hours is essential.

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