Site Supervisor

Site Supervisor
Employer: English Heritage
Salary: £20,218
Location: Bedfordshire

Would you like to supervise the visitor operation at one of our inspiring sites and play a key role in delivering ambitious targets to become financially self-sufficient as a charity? If so, then join us as a Site Supervisor and be in a role that really makes a difference.

Our aim is to create a positive experience at all our sites that inspires visitors, promotes community involvement and provides a healthy financial return to conserve England's heritage for the future. Working with the Operations Manager, you will supervise the day to day operation of the site, ensuring results are delivered through your team. You will be a champion of customer service with a proven track record of delivering commercial targets. You will demonstrate flexibility and the ability to think on your feet to cope with the ever changing demands of this pivotal role.

We're looking for a confident individual with solid operational experience, preferably at a visitor attraction. You will need the ability to inspire and motivate staff and volunteers to achieve stretching objectives. Within this role you will also engage with external stakeholders to increase local involvement.

In partnership with colleagues, you will help shape the culture of the site team, role-modelling our values of collaboration, innovation and empowerment.

As well as being a people person, you must be commercially focused, with experience in achieving revenue targets through a number of income streams. You will need to deliver exemplary customer service combined with high presentation standards, delivered consistently.

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