Retail Supervisor

Retail Supervisor
Employer: Framlingham Castle
Salary: £18,000
Location: Framlingham, Suffolk

Would you like to use your passion for delivering high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then join our team at Framlingham Castle and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.

We are looking for a confident leader with solid retail experience, preferably at a visitor attraction. You will need to demonstrate strong merchandising skills and a wider knowledge of the retail trends within the visitor attractions sector. You will also need the ability to inspire and motivate staff and volunteers to achieve stretching objectives, some of whom won't be under your direct management.

As well as being a people person, you must be commercially focused, with experience in achieving and exceeding revenue targets through a number of income streams, whilst controlling costs such as payroll and stock management to achieve the bottom line. You will need to deliver exemplary customer service combined with high presentation standards, delivered consistently.

This is a unique opportunity for you to work at Suffolk's wondrous Framlingham Castle, made famous recently by Ed Sheeran's 'Castle on the Hill'. A magnificent 12th Century fortress with a rich and fascinating past which tells tales of nobility and poverty through the centuries

By joining us you'll enjoy the rewards of a great team environment and an inspiring location, helping to make our site a wonderful place to visit and work. You'll also be joining our charity, which through our 400 historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.

You will find it's a workplace like no other - we will take you behind the scenes of an extraordinary site and supporting you to share your ideas, inspire others and make a difference.

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