Retail Manager

Retail Manager
Employer: English Heritage
Salary: £23,500
Location: North Yorkshire

Would you like to run the retail business at one of our inspiring sites and play a key role in growing this business, helping us deliver ambitious targets that will enable us to become financially self-sufficient as a charity? If so, then join us as a Retail Manager and be in a role that really makes a difference.

Our aim is to create a positive experience at all our sites that inspires visitors, promotes community involvement and provides a healthy financial return to conserve England's heritage for the future. Working with the Head of Historic Properties or Property Manager, you will take the lead in running the retail operation across two key sites in that cluster, ensuring results are delivered through your team

We're looking for a confident leader with solid retail experience, preferably at a visitor attraction. You will need to demonstrate strong merchandising skills and a wider knowledge of the retail trends within the visitor attractions sector. You will also need the ability to inspire and motivate staff and volunteers to achieve stretching objectives, some of whom won't be under your direct management.

As well as being a people person, you must be commercially focused, with experience in achieving and exceeding revenue targets through a number of income streams, whilst controlling costs such as payroll and stock management to achieve the bottom line. You will need to deliver exemplary customer service combined with high presentation standards, delivered consistently.

English Heritage cares for over 400 historic monuments, buildings and places. Through these, we bring the story of England to life for over 10 million visitors each year.

No matter what you do or where you do it, by joining us you'll be playing a vital role in looking after some of the greatest places in England so that they can be enjoyed today and for generations to come. You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.

Learn more about this position

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