Summer Visitor Services and Sales Opportunities (Palace of Holyroodhouse)

Summer Visitor Services and Sales Opportunities (Palace of Holyroodhouse)
Employer: Royal Collection Trust
Salary: £8.75 per hour
Location: Edinburgh, Scotland

It's being part of the team who deliver an exceptional visitor experience.

It’s the collaboration and the community spirit. And it’s helping millions enjoy magnificent buildings and beautiful art. This is what makes working for Royal Collection Trust so different.
Every year thousands of people from around the world visit The Palace of Holyroodhouse, exploring its rich history, and the treasures on display. Summer is when the crowds reach their peak and, as part of an outstanding and friendly team, you’ll make their experience special.
Whether you’re selling the ticket that starts it all, making things perfect on the day, or providing the outstanding retail service at the end, you’ll make every visitor feel welcome and valued.
You’ll answer their questions, provide information, and always aim for the highest possible levels of visitor care and security.

About you

Friendly, outgoing and professional, with the ability to communicate well with all kinds of people, you’ll fit right in.
You’re an outstanding team player, cool and calm under pressure, and able to work flexibly and effectively even when things get busy.
For our Retail and Admissions role, an ability to engage with customers to meet sales targets is important too, as well as numeracy and a good level of computer literacy.
Above all, you know what it takes to create the kind of customer experience that leaves a lasting and positive impression.

Hours of work: Full-time, approximately 40 hours per week. You will typically be rostered to work over 5 days, Monday to Sunday, including regular weekends.

This is your opportunity to use your personality and customer service skills to deliver the exceptional. Find out more at
Royal Collection Trust is committed to equality of opportunity.

Learn more about this position

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