Outbound Shipping Coordinator

Outbound Shipping Coordinator
Employer: Alchemy Recruitment
Salary: £25000
Location: London

Our client a leading auction house is now seeking an Outbound Shipping Coordinator to join their team based in London.

Responsibilities include:
Arrange the outbound shipping and associated logistics requirements
Work closely with the Post Sale Team
Monitor and execute quote requests in a timely manner
Respond to and resolve to successful conclusion shipping and logistics enquiries and issues, including issues related to licensing and hand carries
Obtain quotes from shipping partners and other related service providers for outbound shipments of property and selecting the winning service providers
Assess and verify the requirements of a proposed shipment, including method of transport, packing, etc.; and enter or validate this information in the system
For all accepted offers and approved transfers of outbound property, contact vendors and issue instructions for packing, local transportation, shipping and security
Monitor the progress of international and domestic outbound shipments of property, conferring with vendors to troubleshoot and rectify problems in a proactive and timely manner, to ensure that the relevant parties are all kept informed accordingly
Liaise with the Outbound Manager to provide input on shippers’ performance and receive updates on maintenance of service level requirements and KPIs
Responsible for all export licence applications for applicable property
Liaise with regulatory bodies to ensure international outbound shipments are transported in compliance with all laws and regulations
Prepare export documents and submit them to the appropriate regulatory bodies or to shippers, where appropriate, ensuring the accuracy of the information and its timely submission
Coordinate and execute interoffice transfers to international offices and generate pre-alerts to Shipping
Coordinators in those offices to ensure an efficient delivery of property
Determine where consolidation of property can occur and arrange consolidated shipments to maximise efficiency and minimise cost to the business and our clients
Handle outbound hand carries that are escalated due to their complexity or require technical knowledge
Obtain quotes and arrange for shipments related to external services and other presale movements of property
Maintain all documentation associated with shipments in accordance with department procedures
Skills required:
University graduate
Strong knowledge of logistics, including current national and international packing methods, transportation methods and regulatory compliance
Action oriented with skills and aptitude to excel in a fast paced client-focused and deadline-driven environment
Excellent client service skills; ability to remain calm in pressure situations
Ability to learn quickly and apply knowledge
Excellent communication skills; demonstrated ability to communicate with all organizational levels
Ability to work both independently and as a team member to complete the task at hand
Strong organisational skills to set priorities, multi task and meet deadlines
Prior experience with fine art shipping is desirable as is foreign language(s)
Prior experience with SAP is an advantage

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