Museum Assistant

Museum Assistant
Employer: Royal Armouries
Salary: £10,752 per annum
Location: Portsmouth

The Museum Assistant is the first point of contact at Fort Nelson, welcoming and assisting visitors on their arrival whilst delivering customer service excellence.

The Museum Assistants also operate the museum gift shop, with the delivery of quality sales and merchandising skills this role is vital in assisting the Visitor Services Department to achieve targeted performance.

This varied role also includes delivering guided tours of the site, assisting with special events, delivering holiday activities and engaging with our visitors throughout the museum galleries.

This role also has responsibility for security and the opening and closing of the site.

Applicants must have previous experience of delivering talks, tours or similar, delivering excellent customer service and being able to respond to visitor enquiries.

This is a part time position working 31 weeks at 30 hours per week and 21 weeks working 24 hours per week, 4 days out of 7 on a rota basis. Weekend, evening and bank holiday working will be required.

A Police Check will be requested in the event of a successful application. Please refer to the job description for the level of check required. A criminal record would not necessarily be a bar to employment.

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