Visitor Assistant

Visitor Assistant
Employer: Historic Property Steward
Salary: £14,681 pro rata £7.84 per hour
Location: Cornwall

Joining our Historic Properties team at Launceston Castle you will play your part in helping visitors experience more of England's captivating past and preserve it for generations to come. This is a unique opportunity for you to work at this unique castle which was once the administrative headquarters for the Earl of Cornwall.

Providing a warm welcome to a diverse range of visitors to this historic site, you will be ensuring they have relevant information for their visit and about the wider local environment. No two days are the same and keeping the site looking its best is essential to ensuring our visitors leave having had a great experience.

You will have a passion for working with customers and enjoy being a part of a busy team with constantly changing priorities. As a confident communicator, you will be comfortable building rapport with customers and using your skills in sales to provide exceptional service at all times.

As a natural problem solver you will seek to use your initiative to overcome practical issues that come up as part of working at a historic site. With the ability to follow processes and procedures you will be able to also manage the unexpected when it arises.

You will enjoy the rewards of a great team environment and an inspiring location, helping to make our site a wonderful place to visit and work. You will be joining our charity which through our 400 historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.

You will be required to work at other local English Heritage sites in the are as well - travel time and costs will be included.

Weekend and Bank Holiday working is essential.

Learn more about this position

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